Privacy Policy

Last updated: April 2026

Introduction

Delta Care Home Health Service LLC ("Delta Care," "we," "us," or "our") is committed to protecting the privacy of patients, families, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect information that you voluntarily provide when contacting us, requesting services, or communicating with our team, including:

• Name, address, phone number, and email address
• Health-related information necessary to provide home health services
• Insurance and billing information
• Information provided by referring physicians and healthcare facilities

How We Use Your Information

We use the information we collect to:

• Provide, coordinate, and manage home health care services
• Communicate with patients, families, and referring providers
• Process insurance claims and billing
• Comply with applicable federal and state laws and regulations
• Improve our services and website functionality

HIPAA Compliance

Delta Care Home Health Service LLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We maintain, use, and disclose Protected Health Information (PHI) only as permitted by applicable law. Patients have the right to access, amend, and receive an accounting of their PHI in accordance with HIPAA regulations.

Information Sharing

We do not sell or rent personal information to third parties. We may share your information only:

• With healthcare providers involved in your care
• With insurance companies to process claims
• As required by law or regulatory authorities
• With your explicit written consent

Website Information

When you visit our website, we may automatically collect certain non-personally identifiable information, including browser type, pages visited, and referring website. This information is used solely to improve website performance and user experience.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure. Our staff are trained in privacy and security practices consistent with HIPAA requirements.

Your Rights

Patients have rights regarding their Protected Health Information under HIPAA, including the right to:

• Access and receive a copy of your health records
• Request corrections to your health information
• Request restrictions on certain uses and disclosures
• Receive a notice of our privacy practices
• File a complaint if you believe your privacy rights have been violated

Contact Us Regarding Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Contact Us page or reach out to our Privacy Officer directly.

Delta Care Home Health Service LLC reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date.